If you have an exclusive partner for renters insurance, we'll show your residents only that provider. If you don't have an exclusive partner (or you do but haven't told us), we'll show your residents different options for renters insurance.
When residents are shown both the community's preferred provider and other options, they choose the preferred provider 85% of the time. That makes life easier for residents, and helps drive more revenue for your community's partnerships.
Residents' Updater dashboards will show the option to secure renters insurance as soon as they open their Updater accounts. For communities that require renters insurance, we'll add a “Required” banner to give them a heads-up.
Once a resident has selected a provider, we'll send them to the provider's website to complete the process. Once they purchase a policy, they'll need to manually send you their proof of insurance.