Navigate to the Organization settings page by clicking on Settings, then Organization in the navigation bar on the left side of the page. Scroll down the page and you’ll see a list of all the members in your Organization with login credentials.
The list includes their email address, account type and the properties they manage. The page displays up to 10 members at a time and you can use the page arrows at the bottom of the screen to navigate through all the users in your Organization. You can also use the search box to find a specific member.
Understanding account types
There are 3 account types, each with different levels of access to the Organization, properties and residents
- Organization Admins have permission to add new properties and manage existing properties, manage Organization members their permissions. Organization admins can also download reports.
- Property Admins have permission to manage the details and requirements of their assigned properties and the residents of those properties
- Leasing Team users have permission to manage residents for their assigned properties.
When configuring new Leasing Team accounts, consider if this account should use an individual or community email address. Shared accounts are most common as this eliminates the need create new users every time there is property turnover.