Updater offers an easy way to care for your incoming residents during the stressful time of moving. With Updater’s platform helping to streamline the entire moving process, it means higher satisfaction for them, and time saved for you.
74% of renters wish that their management company offered moving assistance—and residents who have positive moving experiences tend to renew more often than those who don't.
Updater makes your life easier. Here's just some of what we offer you as a community manager:
- Fewer headaches. Easier moves for residents mean fewer problems for you and your team on move-in day.
- Increased adoption of partnerships. Drive residents to your preferred partnerships when they’re making decisions about their move.
- A dedicated success team. Our Client Success Team understands the needs of your business. We provide strategic guidance to get the maximum value from each and every one of your partnerships.
- An expert moving support team. Our experienced Moving Support Team is available to help your residents with any moving-related questions they have. We field the questions, so you don’t have to.
- Spend less time on manual tasks with smart integrations. Updater's two-way integrations allow us to securely push and pull important moving details to and from your property management software, meaning your team can get back to closing units.
- Focus on your residents, not your paperwork. Find all move-in information in one place, monitor task completion, and automatically sync documents with your property management software.
Updater guides residents through your community's move-in requirements. For example, if your community requires that every resident set up an electric account, or that each resident hold a minimum in liability coverage, we're on it. Updater helps your residents stay on top of things so you can focus on other priorities.